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Attending your appointment, coronavirus precautions and what to expect.

What to expect when attending your appointment.

Your therapist will...

  • Check they are in good health before you arrive for treatment.
  • Wash their hands or use hand sanitiser before treatment.
  • Follow guidelines on the use of personal protective equipment (PPE).
  • Disinfect non-porous materials, e.g. massage couch and equipment.
  • Wash porous materials e.g. pillowcases, sheets and towels.
  • Replace couch roll and other disposable materials.
  • Ventilate the treatment room and reception area.
  • Change their apron if needed.
  • Wear durable, disposable gloves when cleaning the premises.
  • Maintain social distancing before and after the treatment.

You will be asked to...

Prior to your treatment:

  • Call on arrival and wait in your car until your therapist collects you.
  • Complete a short COVID-19 consultation form.
  • Contact your therapist and re-schedule if you have any symptoms of COVID-19, or if any person in your household is self-isolating.

At your treatment:

  • Bring a bottle of water for your refreshment.
  • Arrive at the agreed time and ensure social distancing before and after the treatment.
  • Use hand sanitiser upon arrival.
  • Follow guidelines on the use of PPE.
  • Pay by card or other cashless method, where possible.

If you have any questions or concerns, please contact us.